> For the complete documentation index, see [llms.txt](https://guides.argmu.com/es/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.argmu.com/es/donaciones/mu-coins-vip-coins-tiempos-de-entrega.md).

# MU Coins/VIP Coins (tiempos de entrega)

<figure><img src="/files/XBOBbf6Nmbm4igVWE4Rj" alt=""><figcaption></figcaption></figure>

**¿Cuál es la demora de acreditación de las Coins?**

**La entrega de coins es, en la mayoría de los casos, instantánea.** Ésto quiere decir que a los pocos segundos de haber realizado el pago verás las coins en tu cuenta listas para ser canjeadas desde el sitio web del servidor.

***

**¿Cómo debo iniciar un reclamo por una donación no acreditada?**

Si por algún motivo tus coins no fueron entregadas luego de haber transcurrido un periodo de 24hs hábiles desde que realizaste el pago, podés iniciar un reclamo formal desde los siguientes enlaces:

**• Formulario (S3):** [**Enviar Reclamo por Donación (S3)**](https://s3.argmu.com/index.php?pagina=panel_u\&panel=reclamo_donacion)\
\&#xNAN;**• Formulario (99B):** [**Enviar Reclamo por Donación (99B)**](https://99b.argmu.com/index.php?pagina=panel_u\&panel=reclamo_donacion)


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